Working together, working with you

Early Support Key Working Service

Early Support Key Working Service

Who We Are & What We Do

We are a team of Early Support Key Workers and Early Years Practitioners who specialise in working with pre-school children with disabilities and their families.  A key worker is a person who works in a support role with families. They act as a single point of contact for a family supporting them to coordinate their care across health, education, social care and financial resources. The main job of a key worker is to empower parents by providing them with support, resources and information to meet their individual needs. The team also run specialist intervention and support groups for children and their families.

How to get help from an Early Support Key Worker

If professionals feel this service would be beneficial for a family they can make a referral, parents are also encouraged to contact current professionals regarding a referral into the service if they feel this is appropriate. Please follow the link on the right hand side to the clinicians section for the referral form.

What next

After a referral has been accepted a home visit will usually be arranged and a member of our team will talk through what support is needed and then an action plan will be made.

When your child reaches statutory school age, the Early Support Key Working Service will no longer be able to work with your child. However, we will support you to help transition your child to the most relevant professional. This way they will be able to meet your child’s care coordination needs and be able to be a single point of contact.


Our team run a variety of groups providing opportunities for families with a pre school child with an additional need, to meet and share information all within a child friendly environment. Please contact a member of our team for further details.

Where you will be seen

Our team regularly visit families within the home as well as providing support within the groups run in the community. We also see children and families within an educational setting such as a children’s centre and can support with appointments.

Meet the Team

Our team are based at Ilminster Avenue specialist children’s centre and consist of the following professionals:

Vacant – Lead Nurse for Children with Disability
Teresa Crossley – Early Support Key Worker and Early Years Practioner
Vikki Turner - Early Support Key Worker and Early Years Practioner
Heather Rosser - Early Support Key Worker and Early Years Practioner
Clare Merchant - Early Support Key Worker and Early Years Practioner
Jo Crook - Early Support Key Worker and Early Years Practioner


Contact Early Support Key Workers

Community Children's Health Partnership
Ilminster Avenue Specialist Nursery School and Children’s Centre
Throgmorton Road

Telephone: 0117 3408180