Children's Continence Service - North Somerset

Who we are

The Children’s Continence Service is a community-based service and consists of two specialist nurses who are experienced in children’s continence issues.  We hold clinics across North Somerset.

NOTE:  This service is only available to children registered with a North Somerset GP

We provide assessment, treatment, support and advice to children and young people from age 4 up to 19 years with the following issues:

  • Delayed toilet training
  • Daytime wetting
  • Constipation/soiling
  • Night-time wetting


Age criteria

Children aged:

  • From 4 years old with delayed toileting
  • From 4 years old with daytime wetting
  • From 4 years old with constipation/soiling
  • From 5 years old with night-time wetting


How to access our service

Your child will need to be referred by a healthcare professional, GP, paediatrician, school nurse or health visitor to access this service.

Once a referral has been received the information provided will be triaged (reviewed) by a specialist nurse from the team. We will then contact you by telephone to arrange an initial telephone assessment.

Following this assessment, we may ask your child to complete a bladder and/or bowel diary, depending on the reason they were referred. This is an essential part of the process, so please ensure the diary is completed and returned within the specified timeframe.

A child/young person will be discharged from the service:

  • Once symptoms have resolved
  • Should the family fail to engage
  • If the child/young person requires onward referral


Cancelled/missed appointments

If you cannot make your telephone assessment or clinic appointment, we require a minimum of 24 hours’ notice to reschedule your appointment. Please contact us on 0300 125 5138. You may be discharged if you miss any appointments without letting us know, or if you cancel appointments more than once.

A discharge letter will be sent to your referrer who can re-refer you if they feel this is appropriate.


Children's Continence Service - North Somerset